Privacy Policy

Introduction

This policy aims to protect the privacy of your personal data, outlining how it is collected, used, and processed. We are committed to ensuring the security and confidentiality of your personal data, and to providing you with clear information about your rights and how to exercise them in accordance with the Personal Data Protection Law (PDPL) of Saudi Arabia and other applicable data protection regulations.

Definitions

• Personal Data: Any information that can be used to directly or indirectly identify an individual. • Processing: Any operation performed on personal data, such as collection, storage, use, or disclosure. • Controller: Tamkeen Human Resources. • Processor: Any third-party processing personal data on behalf of the controller. • User: Any individual interacting with our services.

Scope of Application

This policy applies to all personal data processing activities carried out by the company, whether in paper or electronic form, in compliance with the Personal Data Protection Law of Saudi Arabia and relevant regulations.

Data We Collect

We collect the following personal data: • Identity Information: Name, gender, date of birth, ID number, nationality, and place of residence. • Contact Information: Phone number, email address, home address, and mobile number. • Professional Information: Qualifications. • Financial Information: For services related to payment and benefits. • Other Information: Additional data collected for service delivery, such as WhatsApp communications, chats with customer service via social media, recorded calls with customer service, and email interactions.

Purposes for Collecting and Using Data

We use your personal data for the following purposes: • Providing the requested services. • Communicating with customers. • Improving our services. • Complying with legal obligations. • Conducting research and statistics.

Data Sharing

We may share your personal data with: • Government Authorities: Upon legal request. • Suppliers and Partners: To provide specific services (e.g., recruitment companies, training providers). • Legal Advisors: To seek legal counsel when necessary.

Data Protection Measures

We are committed to taking all necessary technical and administrative measures to protect your personal data from unauthorized access, alteration, disclosure, destruction, or loss. These measures include security protocols and administrative safeguards to ensure the integrity of your data.

Individual Rights

You have the following rights regarding your personal data: • Right of Access: You can request to view the data we hold about you. • Right to Rectification: You can request the correction of any inaccurate data. • Right to Erasure: You can request the deletion of your data were permitted by law. • Right to Object: You can object to the processing of your data for legitimate reasons. • Right to Restriction of Processing: You can request the restriction of processing in certain circumstances. • Right to Data Portability: You can request that your data be transferred to another entity.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Data Destruction

Collected data will be permanently deleted from databases and all copies will be removed after the purpose of collection has been fulfilled or the specified retention period has expired. For paper copies, they will be destroyed using a shredding machine to ensure they cannot be read, copied, or reused.

Policy Availability

This policy is available on our website and mobile app, and you will be asked to approve it before any data collection or processing.

Changes to the Privacy Policy

We reserve the right to modify this policy from time to time. You will be notified of any significant changes.

Complaints and Objections Mechanism

You can contact us at any time to exercise your rights, ask any questions about the privacy policy, or submit complaints or objections related to the processing of your personal data via the following email or by filling out the available form: [email protected] If you wish to submit a request to access, modify, or delete your personal data, please visit the following link: